Privacy Policy
Last updated: November 4, 2026
This Privacy Policy explains how Michaela Fitness LLC, doing business as Michaela Mayol Fitness ("Michaela Mayol Fitness", "we", "us"), collects, uses and protects your information when you visit www.michaelamayolfitness.com, buy a plan or challenge, join our list, contact us, or receive text messages from us.
Information we collect
• Contact details you give us: name, email address, mobile phone number, and mailing or billing address when you make a purchase.
• Purchase details: what you bought and when. Card payments are processed by our payment providers; we do not see or store your full card number.
• Messages you send us through our forms, by email, by phone or by text.
• Basic technical data: IP address, browser and device type, and pages visited.
How we use it
• To deliver the plans, challenges and products you buy, and to send receipts and account messages.
• To answer your questions and follow up when we miss your call.
• To send you news, tips and offers by email or text, only if you agreed to receive them.
• To run and improve our website and keep it secure.
Text messages (SMS)
• If you give us your mobile number and agree to receive texts (for example by checking the text-message box on one of our forms, or by texting us first), we may send you text messages from Michaela Mayol Fitness: replies to your questions and missed calls, reminders about your plans and challenges, and fitness tips and offers. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.
• Reply STOP to any text to opt out at any time, or HELP for help.
• Mobile numbers and SMS consent are never shared with or sold to third parties or affiliates for marketing purposes.
• Text-messaging opt-in data and consent are excluded from all other information sharing described in this policy.
• Your number is received only by the service providers that deliver our texts, and only to send you the messages you asked for.
Who we share information with
We do not sell your personal information. We share it only with service providers that help us run the business, and only what they need: our website and store host, our payment processors, and our email and text-messaging platform. They may use it only to provide their service to us. We may also disclose information if the law requires it.
How long we keep it
We keep your information while you are a customer or subscriber and as long as needed for tax, accounting and legal reasons. You can ask us to delete it at any time (see Contact below).
Your choices
• Unsubscribe from emails with the link at the bottom of any email.
• Stop texts by replying STOP.
• Ask to see, correct or delete your information by emailing us.
Children
Our website and services are not directed to children under 13, and we do not knowingly collect their information.
Cookies
Our website uses cookies and similar technologies to keep the site and your cart working, remember your preferences, and understand how the site is used. You can block or delete cookies in your browser settings, but some parts of the site may not work without them.
How we protect your information
We use reasonable administrative, technical and physical safeguards to protect your information, including encrypted (HTTPS) connections, and card payments are handled by PCI-compliant payment providers. No method of sending or storing data is 100% secure, so we cannot guarantee absolute security.
Changes
If we change this policy we will update this page and the date above.
Contact
Michaela Mayol Fitness
7503 Devondale Way, Jacksonville, FL 32256